We respect and protect your privacy
The following policy sets out our website policies for the gathering of information and our approach to the dissemination of such information for the website: http://www.southwestrocksaccommodation.com.au
What personal information do we collect via the site?
“Personal Information” means information or an opinion about an individual whose identity is apparent or can reasonably be ascertained.
If you book accommodation through our website, we need to collect personal information about you, including your name, address and telephone number. The main reason we need this information is to reserve and book the accommodation for you and to contact you in the case of a cancellation or to notify change of details. We also need some of this information in order to process your payment (when you pay by credit card online). Unless you tell us otherwise, we may use personal information about you for marketing and research purposes.
We will also collect personal information about you via this site if you send us an email via this site.
If you do nothing during your visit but browse through the website or read the pages then our website will automatically record some information about your visit to the site. The type of information that will be collected includes the type of web browser and operating system that you are using, the date and time of visit to the site and the web pages that you accessed. If you linked to our site from another site then that information will also be recorded. We may use this information for statistical analysis but the system does not record personal information about individuals unless you volunteer it.
What will we tell you when we collect your personal information?
Whenever we collect information from you, we will do everything we can to let you know:
1. How to contact us
2. Why we are collecting the information
3. The organisation to which we usually disclose that kind of information
4. If we are required by law to collect that information
5. The consequences for you if the information is not provided
When reasonable and practicable to do so, we will collect personal information directly from you or someone authorized by you such as your referee and not from third parties.
How do we use personal information collected from you?
We will only collect the personal information that we need to deliver and improve the services that we provide. Generally, those services relate to the provision of membership services for the property industry including professional accreditation.
We may use your email address for the purpose for which you provide it. We may also use your email address to confirm receipt of emails sent to us and to confirm bookings made on our website.
We will not use personal information about you for any other purpose, without first obtaining your consent.
Who will see or have access to your personal information?
Unless we are required to provide your information to others for purposes of public safety and law enforcement, your information will only be seen or used by persons working at or for South West Rocks Accommodation or our contracted service providers.
How do we keep your personal information secure?
We will take reasonable steps to ensure the security of any information you provide to us. Any personal information we collect is stored in a secure environment accessed only by persons working at or for Accom Whitsunday and our contracted service providers.
However, the open nature of the Internet is such that information exchanged via the Internet may be accessed and used by people other than those for whom the data is intended. If you send us any information, including your email address, it is sent at your own risk, as it may not necessarily be secure against interception.
Accessing and checking the personal information we hold about you.
We will take reasonable steps to ensure that the personal information we collect from or about you is accurate, complete and up to date whenever it is used, collected or disclosed. You are entitled to access your information if you wish and subject to any legal restrictions, we would be happy to advise you what personal information we hold about you if you request this.
We rely on the accuracy of the information you provide us. If you think that we may hold information about you that is incorrect in any way, please contact us and we will correct any errors or inaccuracies where required.
If at any time you wish to know what information we are holding about you, you are welcome to request your details by contacting us.
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